Order tracking, returns, feedback, bulk enquiry — hamaari team 30 minutes mein reply karti hai. Hum sunne ke liye hamesha taiyaar hain.
Order place karne ke baad tracking ID WhatsApp pe milta hai. Real-time tracking available hai.
WhatsApp Track ↗Delivery ke 7 din ke andar return request karein. No questions asked. Full refund ya replacement.
Return Request ↗Products dekhein, quantity choose karein, aur WhatsApp pe seedha order karein ya website se buy karein.
Shop Now ↗*Emergency/urgent orders: WhatsApp 24/7 pe try karein.
Koi bhi sawaal ya issue — form bharo, 24 ghante mein jawab milega.
🔒 Aapki information safe hai. 24 ghante mein reply guaranteed.
Dhanyavaad! 24 ghante mein hamaari team reply karegi.
Urgent matters ke liye WhatsApp pe contact karein.
Sahya Agro Foods, Saloni Village, Narnaul, Mahendragarh District, Haryana 123001
Factory visits by appointment only.
Free shipping on orders ₹999+. Standard: ₹60 below ₹999. Delivery 3-7 working days pan India. Express delivery available at extra cost. Same-day dispatch for orders before 12pm (weekdays).
7-day no-questions-asked return policy from delivery date. Product must be unopened for refund. Quality issue? Even opened bottle accepted within 3 days. Full refund within 5-7 business days via original payment mode.
UPI, debit card, credit card, net banking, COD all accepted. COD available on orders upto ₹2000. EMI available for ₹3000+ orders via select cards. Payments are 100% SSL encrypted. GST invoice provided.
Sahya Oil mein hum maante hain ki customer service sirf ek "after-sale" activity nahi hai — yeh hamaare brand ka core identity hai. Jab aap ek bottle Sahya Oil khareed te hain, aap sirf oil nahi khareed te — aap ek relationship mein invest karte hain. Isiliye hamaari customer support team ensure karti hai ki aapka har sawaal, har concern, har feedback seriously liya jaaye aur timely resolve kiya jaaye.
Sahya Oil ka order place karne ke baad, aapko WhatsApp pe ek confirmation message milega jisme order ID aur estimated delivery date hogi. Jab order dispatch hoga, aapko courier tracking number bhi bheja jaayega. Aap seedha courier company ki website pe track kar sakte hain. Alternatively, WhatsApp pe apna order ID bhejo — hamaari team real-time update provide karegi.
Agar delivery expected date ke 2 din baad bhi nahi aayi, toh turat WhatsApp pe contact karein. Remote areas mein delivery 2-3 extra days le sakti hai. Festivals aur sale periods mein processing time thodi zyada hoti hai — hum hamesha heads-up WhatsApp pe de dete hain.
Sahya Oil ki return policy bahut simple hai: agar aap satisfied nahi hain — kisi bhi reason se — toh delivery ke 7 din ke andar return request karein. Process: (1) WhatsApp ya email pe contact karein, order ID mention karein. (2) Hamaari team 24 ghante mein revert karegi pickup schedule ke saath. (3) Courier pickup free hai — aapko kuch nahi karna. (4) Product hamaare warehouse pe wapas aane ke 3-5 days mein full refund original payment mode pe process hoga.
Quality complaint ke liye: agar product kharab ya adulterated laga, bottle photo le lein aur WhatsApp pe bhejo. Hamaari quality team 24 ghante mein investigate karegi. Genuine quality issues pe immediate replacement ya refund provided jaata hai — no questions asked.
Kuch common concerns jo customers frequently raise karte hain aur unke solutions: (1) "Oil mein sediment/deposit dikh raha hai" — Yeh natural hai! Cold pressed oil mein natural sediment hota hai jo oil ki purity ka sign hai. Bottle ko gently shake karein ya sediment ko neeche rehne dein — dono OK hai. (2) "Smell thodi strong lag rahi hai" — Sarson ke tel ki natural pungent smell hoti hai — yeh quality ka indicator hai, defect nahi. Refined oil ki "neutral smell" aasli tel ki sign nahi hai — neutral smell matlab chemicals se smell remove ki gayi hai. (3) "Color dark/golden nahi lag rahi" — Cold pressed oil ka color slightly greenish-yellow ho sakta hai (natural chlorophyll). Wood pressed oil ka color deeper amber hota hai. Dono correct hain — yeh dono unrefined, natural oils hain.
Sahya Oil ki growth ka sabse bada driver raha hai customer feedback. Hamaare 47 kisan network se lekar glass bottle launch tak — sab kuch customer suggestions se hua. Agar aapke paas koi suggestion hai product ke liye, packaging ke liye, ya service ke liye — please share karein. Genuine feedback pe act kiya jaata hai aur feedbacker ko personally credit milta hai hamaari social media pe (with permission).
Sahya Oil ki Instagram community pe join karein — @sahyaoil. Hamare customers ko hum "Sahya Family" kehte hain. Recipes share karein, oil ke results share karein, kisan stories dekhen. Monthly giveaways, exclusive discount codes for followers, aur kisan milne ke live sessions — sab social media pe hote hain. Customer unboxing videos share karte hain, recipes try karte hain — ek genuine community hai jo health-conscious living ke baare mein passionate hai.
Hamaara main office Sahya Agro Foods, Narnaul, Haryana mein hai. Processing units Nagaur aur Barmer districts mein hain — directly partner kisan farms ke near. Office visits by appointment only — please call ya email karein pehle. Factory tours occasionally organized ki jaati hain for bulk buyers aur media — details ke liye contact karein.
Sahya Oil distributors, resellers, aur channel partners ke liye open hai across India. Agar aap apne city ya state mein Sahya Oil distribute karna chahte hain, toh partnerships@sahyaoil.com pe detailed proposal bhejein. Response time 5-7 working days. Partnership program mein: exclusive territory rights, marketing support, training, aur competitive margins included hain.
Order place karne ke baad WhatsApp pe confirmation message milega jisme tracking info hogi. Alternatively, WhatsApp +91 8950846072 pe apna order ID bhejo — hamaari team real-time status share karegi. Courier tracking link bhi dispatch pe automatically bheja jaata hai.
Return request se lekar refund tak typically 7-10 working days lagte hain: 1-2 days return request processing, 2-3 days pickup, 2-3 days quality check, 1-2 days bank processing. Express returns (quality issues) pe 3-5 days mein refund process hota hai.
Haan! COD upto ₹2,000 ke orders pe available hai. COD charges ₹40-60 apply hote hain. ₹999+ ke prepaid orders pe free shipping milti hai — to prepaid order thodi savings bhi provide karta hai.
Haryana ke major cities: 2-3 working days. North India: 3-4 working days. South, East, West India: 5-7 working days. Remote/hilly areas: 7-10 working days. Weekdays noon tak order karein for same-day dispatch.
Turat WhatsApp +91 8950846072 pe contact karein. Bottle ka photo ya video share karein. Describe karein kya issue lag raha hai — smell, color, texture. Hamaari quality team 24 ghante mein investigate karegi. Genuine issues pe immediate replacement ya full refund provided jaata hai.
Haan! Press unit visits quarterly organize ki jaati hain for customers. Advance booking required. Bulk buyers ke liye special plant visit sessions available hain. Contact karein schedule dekhne ke liye. Kuch restrictions apply hote hain food safety regulations ke karan.
Payment gateway se auto-reversal 3-5 working days mein hoti hai. Agar 5 days ke baad bhi amount wapas nahi aaya, WhatsApp pe contact karein with: transaction screenshot, amount, date, and time. Hamaari team bank ke saath coordinate karegi for quick resolution.
30 minute response guarantee — WhatsApp pe seedha baat karein ya form bharein.
Bulk ho ya single — ek message mein sab settle ho jaata hai. 24 ghante mein reply guaranteed.
Seedha info@sahyaoil.com pe jaayega